Within my first month at Tesla, I spotted a bottleneck in how we were sending legally required email notifications to 45,000 North America employees. The process was slow, with multiple rounds of review delaying important safety and compliance messages.

I quickly jumped in to overhaul the system, establishing clearer workflows, opening direct lines of communication between internal comms and our legal and safety teams, and simplifying the review process. These changes cut review rounds by 25%, allowing us to deliver timely, accurate notifications while reducing friction across teams.

It was a fast but high-impact win that set the tone for how I approach communications: make it clear, make it fast, and always build the right relationships to move things forward.